RECEPTIONIST - FULL-TIME

Company: Bear Lake Community Health Center
Location: Brigham City
Posted on: August 6, 2022

Job Description:

Job Description Bear Lake Community Health Center is looking for a full-time receptionist in a family practice clinic in Brigham City, UT. Front Desk responsibilities include all aspects of patient check-in and check-out, including gathering and verifying all patient information, entering charges, and collecting patient fees. This employee also answers incoming phone calls, schedules patient appointments, and prepares bank deposits. The front desk coordinator is usually the first person a new patient meets when entering a community health center clinic, and there must be an atmosphere of professionalism, order, and concern for the patient. Spanish speaking is highly preferred but not required. The schedule could consist of four 10 hour days or five 8 hour days. Principal responsibilities include but are not limited to: Check patients in and out in an orderly and timely manner, assuring that all patient information is complete, accurate, and secure and that patients are treated courteously. Perform new patient registration, including setting up new patient charts and determining temporary eligibility, also, enter updates on all patient master file information. Schedule and reschedule patient appointments. Collect patient fees at the time of service, generate receipts and invoices, and safeguard all money kept in the clinic. Confirm patient appointments as assigned. Check accuracy of various forms (e.g. prescription vouchers, insurance) and record voucher numbers in the corresponding logs. Answer incoming phone calls courteously, and leave complete messages with appropriate clinic personnel. Perform Medical Record duties when the need arises. Assist patients and interact with the billing office on patient billing questions. Comply with all HIPAA regulations. Scan documents into patient charts. Qualifications: High School Graduate or equivalent Comfortable working with various office machines: computer, 10-key, copier, scanner, etc. Ability to work quickly and efficiently under pressure. Ability to interact and communicate well with the public. Ability to be sensitive to the needs of the patient, especially to dysfunctional and low-income clients. Ability to relate well with physicians and other clinic staff, must work independently and as part of a team. General knowledge of Medicare, Medicaid, and major insurance carrier regulations, procedures, and benefit plans, and experience working with computerized billing and medical accounts receivable systems. Able to organize, prioritize, and coordinate multiple activities and tasks. Strong analytical and problem-solving skills. Ability to use sound judgment. Bear Lake Community Health Centers is an Equal Opportunity Employer.

Keywords: Bear Lake Community Health Center, Ogden , RECEPTIONIST - FULL-TIME, Administration, Clerical , Brigham City, Utah