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General Manager Location: UT-Ogden-84404 Post Date: 06-14-23

Company: Concrete Craft
Location: Ogden
Posted on: November 19, 2023

Job Description:

Key leadership role for a general manager experienced in growing a home service business from $1M to $5M, inspiring and growing a world class team, and who is driven by measured results. We TRANSFORM LIVES by providing the HIGHEST QUALITY concrete repair and MIND-BLOWING decorative solutions for homes and businesses!! Concrete Craft of Northern Utah is a locally owned and operated, national brand (Franchise). We own the territories from Salt Lake City, north. Pay will be salary plus bonus on business performance and goal achievements.
Key Role Requirements

  • Driven to achieve measured accountability, goals, and metrics.
  • Grow the business from $1M to $5M sustainable annual revenue in 5 years.
  • Meet and maintain 20% NET Profitability
  • Meet and maintain 1 year's expenses in cash and effective cash flow of the business.
  • Hire and train 5 - 10 new installation techs to be proficient and profitable in year 1.
  • Motivated to report to ownership on progress, strategic plans, and measured performance effectively and often.
  • Solve medial and complex daily challenges and inspire every employee to be better solution providers and challenge solvers.
  • Gain and maintain a 5 star google review rating by inspiring clients and customers and providing an exceptional customer experience in personal interactions, communication, and services provided.
  • Proficient setting, communicating, and executing daily, monthly, quarterly, annual, and multi-year goals, inspiring the whole team to execute and lead, measure, adjust, execute.
  • Hold others accountable to the highest performance, development, and execution.
  • Build highly successful teams of installers, technicians, sales professionals. With key metrics, reporting and accountability processes.
  • Build key commercial relationships and large customers.
  • Set the company culture exemplifying and managing the entire business by our core values, vision, and mission.
  • Understand the details of the business and make adjustments daily to exceed targets.
  • Excited and driven to develop efficient processes and systems to increase productivity, morale, and profitability.
  • Engage immediately with franchise cooperate leadership and continually grow relationship.

    • In-depth knowledge of our industry
    • Must be likeable
    • Experience leading and inspiring direct reports. Technicians, sales professionals, and admin.
    • Exceptional strategic thinking and planning
    • Understanding of budget management and financial monitoring
    • Excellent leadership skills, including goal setting, motivating, training and mentorship
    • Exceptional interpersonal and communication skills, including writing, speaking and active listening
    • Effective conflict resolution and problem-solving skills
    • Good organization and time management
    • Comfortable in a fast-paced or high-pressure environment
      Our Mission:
      We TRANSFORM LIVES by providing the HIGHEST QUALITY concrete repair and MIND BLOWING decorative designs for homes and businessesValues:
      Inspirational Disciplined Accountable Aligned Results OrientedVision: Brand: Transform 10,000 homes and businesses People: Provide exceptional employment to 50 Concrete Craft employees Revenue: $10 M in annual revenueCompany OverviewWe are craftspeople, who take pride in bringing artistry to one of the most durable, affordable, and beautiful materials on earth. We use our proprietary resurfacing process over existing concrete to complete both residential and commercial projects, and stand behind our work. At Concrete Craft, you will be trained on our products, salesmanship, and business strategies. Concrete Craft is the industry leading decorative concrete coatings company, excited to grow with your added leadership! Check out our webpage and social media for an idea of what we do so well!!

      The positions on this website, unless otherwise indicated, are posted by Concrete Craft - franchisees. Concrete Craft - franchises are independently owned and operated businesses and if you accept a position with a Concrete Craft - franchisee, you are employed by that franchisee, and not by franchisor HFC Concrete Craft, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC Concrete Craft LLC and its parents and affiliates have no input or involvement in such matters. HFC Concrete Craft LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Concrete Craft - franchisee posting the position.

Keywords: Concrete Craft, Ogden , General Manager Location: UT-Ogden-84404 Post Date: 06-14-23, Executive , Ogden, Utah

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