Waiting Room Ambassador

Company: Fourth Street Clinic
Location: Salt Lake City
Posted on: February 19, 2026

Job Description:

Job Description Job Description POSITION OVERVIEW The Waiting Room Ambassador is a key member of Fourth Street Clinic's operations team, assisting patients in navigating clinic services, registration, and care processes. This role helps maintain a welcoming and organized waiting room environment while supporting registration, triage, and volunteer staff. The position offers a fast-paced, rewarding, and engaging introduction to healthcare, particularly for individuals interested in serving underserved populations, with opportunities for professional growth. ESSENTIAL DUTIES & RESPONSIBILITIES Assist patients in accessing clinic services, provide information, sign them up for waitlists, and answer questions. Monitor the waiting room to maintain a safe and welcoming environment; notify staff of issues or concerns as needed. Facilitate clinic flow by updating and monitoring the patient tracking board. Utilize trauma-informed care approaches when interacting with patients. Support registration team activities and other in-clinic patient-related tasks as needed. Assist triage RN staff with patient communication and triage processes. Participate in training opportunities and clinic activities to enhance job performance and satisfaction. SUPERVISOR RESPONSIBILITIES This position does not have direct supervisory responsibilities. ESSENTIAL PHYSICAL FUNCTIONS & WORK ENVIRONMENT Work Environment Primarily indoor work in a clinic setting. Fast-paced environment requiring collaboration across multiple clinic teams. Physical Demands Prolonged standing and walking throughout the shift. Occasional lifting of up to 25 lbs. Visual and auditory acuity sufficient for patient interactions and computer use. Requires manual dexterity for using computers and office equipment. Ability to manage multiple tasks and adapt to changing priorities. QUALIFICATIONS & COMPENTENCIES Required: High school diploma or equivalent. Ability to multitask, prioritize work, and remain composed in a busy environment. Proficiency in Microsoft Office and general computer use. Preferred: 2-3 years of customer service experience. Spanish-speaking skills. Experience with electronic medical records (EMR) systems or previous medical office experience. Job Posted by ApplicantPro

Keywords: Fourth Street Clinic, Ogden , Waiting Room Ambassador, Healthcare , Salt Lake City, Utah