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Customer Service

Company: Expedition One/ Laser Farm Mfg
Location: Ogden
Posted on: May 19, 2020

Job Description:

Part-time and Full-time positions available. Looking for highly skilled individual with a background in the automotive industry and strong organizational and sales skills to work as a sales and customer service team member at Expedition One. We are particularly interested in candidates willing to fill crossover roles in the shipping and packaging department as needed to better understand processes and products.
Responsibilities
Answer phones, handle customer questions and inquiries, problem-solving, stay on top of a large volume of emails, make sales, enter sales data accurately, assist customers with order questions, purchasing, scheduling shipments as needed, and special projects as assigned. Potentially attend shows and events as a company representative. Spend time in the packaging department to better understand processes and products. Assist in packaging and shipping as needed. Eligible employees receive 15 days personal leave , Supplemental medical, 401k, dental,and vision benefits. Flexible work schedules are possible.
Qualifications
Qualified candidates will have the following skills and experience: -Friendly, positive attitude with customers and vendors -Professional and courteous with strong verbal and written communication skills -Must be able to type 50 wpm -Respond in a timely manner to Online Chat, web forums, and social media inquiries and conversations -Must be knowledgeable in Excel and similar software programs -Interest in automotive/4x4. Be able to answer customer questions regarding different types of vehicles and product fitment and assist with basic technical help. -Attention to detail, follow-through -Basic phone skills, comfort answering phones and assisting customers -Experience with Quickbooks or similar sales programs -Quick Learner -Punctual/Reliable PandoLogic.Category: Customer Service, Keywords: Customer Service Representative

Keywords: Expedition One/ Laser Farm Mfg, Ogden , Customer Service, Hospitality & Tourism , Ogden, Utah

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