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Retail Sales Associate

Company: Alpine Home Medical Equipment
Location: Ogden
Posted on: November 23, 2021

Job Description:

We are honored to be one of Utah's premier Durable Medical Equipment providers and a proud recipient of Utah's Best in State award now for the last 12-consecutive years running. We are family-owned and proud to be doing business now for over 24 years. Alpine Home Medical prides itself in being part of its community and caring for the people within it. We are annual sponsors of Ken Garff's Key to Success program, providing thousands of dollars in scholarships to high school seniors in Utah.We are seeking a friendly, committed, and dedicated Retail Sales Associate. In this position, you will be the "face of our company"-- - and assist, educate, and provide solutions to our in-store customers, modeling a standard of excellence in providing superior customer service. You will be assessing and identifying customer needs, and efficiently performing all tasks related to our point-of-sale process. On occasion, you will also be responsible for effective and friendly delivery service and equipment training to customers in their home, as well as being responsible for safeguarding company assets while in your care. To us, nothing feels better than being able to improve the lives of our customers by providing the best service available. If this sounds like something you'd like to be involved in, we'd like to see you on the Alpine Home Medical team.Role and Responsibilities: 1. Greeting and assisting all walk-in customers, as providing an exceptional customer experience by ensuring the customer is always the priority.2. Creating and fostering customer relationships to build trust and appropriate expectations, assisting with customer questions on medical billing and/or disputes.3. Recommending products to customers that best meets their medical needs and closing sales.4. Answering incoming phone calls with an attentive, patient, and friendly demeanor.5. Occasionally, delivering home medical equipment, and picking up equipment in a timely manner6. Performing other duties as deemed appropriate by management.What We'll Need from You: 1. Great customer service skills, with the ability to quickly identify customer needs and provide effective solutions.2. Ability to learn about the products and accessories Alpine Home Medical carries and be able to educate and recommend products to customers to drive sales.3. A polite, positive, and cooperative attitude, and willingness to be part of a team.4. Computer literacy and the ability to handle different software and programs.5. Superior communication skills, both verbal and written.6. Great attention to detail.7. Ability to effectively handle multiple tasks with numerous interruptions is a must, while still keeping a positive and friendly attitude.8. Educating customers on the use of home medical equipment9. A clean driving record.10. A High School Diploma or a G.E.D.There Will Also be Some Physical Requirements: 1. Reaching, crouching, kneeling, and stooping2. Frequent use of computers and other technology, necessary to perform job functions, including POS system and ability to process register transactions3. Being able lift/move up to 75lbsWhat We'd Love to See: While not necessary, some big marks in your favor would include: prior experience in the HME industry, prior experience with medical insurance providers, and bilingual skills (Spanish/English)Why Work Here?At our Ogden location, we enjoy a business casual dress code, as well as a team-oriented culture and a friendly environment that encourages growth, learning, and collaboration. We encourage ambitious and passionate individuals, so advancement and bonus opportunities are available in this position. In addition to this, we like to have some fun at work via our company Spirit Days. If this sounds like something you'd enjoy, please do not hesitate to apply!Job Type: Full-timePay: From $15.00 per hourBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programHealth insuranceHealth savings accountLife insurancePaid time offReferral programVision insuranceSchedule:8 hour shiftDay shiftSupplemental Pay:Commission payAbility to commute/relocate:Ogden, UT 84403: Reliably commute or planning to relocate before starting work (Required)Education:High school or equivalent (Required)Experience:Retail sales: 1 year (Preferred)Work Location: One location

Keywords: Alpine Home Medical Equipment, Ogden , Retail Sales Associate, Hospitality & Tourism , Ogden, Utah

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