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Customer Service Representative

Company: MATT HAWKS INSURANCE AGENCY INC
Location: Ogden
Posted on: May 15, 2022

Job Description:

Job DescriptionOur office is quickly growing and we need someone who we can train to fit in our office puzzle! Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospective clients. We are looking for someone to work in the afternoon's from 1-5:30No prior experience is necessary

Benefits

?

  • paid time off?
  • retirement plan?
  • growth opportunity?
  • flexible work schedule

    Responsibilities

    • Process customer policy change requests.
    • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
    • Answer incoming phone calls on the first ring.
    • Call prospective customers by operating telephones & other internet technologies
    • Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.

      Requirements

      • Be able to obtain or currently possess a Property & Casualty insurance license.
      • Possess an upbeat, positive and enthusiastic attitude.
      • Proficiency to multi-task, follow-thru and follow-up.
      • Great Customer Service Skills.
      • Driven and goal-oriented individual.
      • Ability to tactfully handle stressful and difficult situations.

Keywords: MATT HAWKS INSURANCE AGENCY INC, Ogden , Customer Service Representative, Hospitality & Tourism , Ogden, Utah

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