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Ranch Hand / Concierge

Company: Bronze Buffalo Ranch at Teton Springs
Location: Victor
Posted on: September 19, 2022

Job Description:

The Ranch Hand & Adventure Outfitter is a Bronze Buffalo position requiring guest service experience and the personality and ability to relate to and build trust with Bronze Buffalo members, families, and guests in a safe and fun environment. The Ranch Hand & Adventure Outfitter should be able to describe, facilitate and provide all services, rentals, activities and adventures. This includes, but is not limited to, fishing, archery, sporting clays, mountain biking, paddle boarding, kayaks, hiking, horseback riding, etc. Additional responsibilities include shuttle service, special events, bell services, set-up, take-down, landscaping and equipment maintenance. Safety and fun in a team-based community are the ultimate goals of the Outfitters Program.
To perform this job successfully, an individual must be able to perform each job function satisfactorily, which includes:
--- Meet and greet members and guests, assist with check-in, waivers and provide instruction for activities, equipment use, equipment rentals, etc.
--- Provide safe, fun, and professional tips while outfitting members with equipment & amenities. Provide hands-on instruction as needed.
--- Assist in guiding & providing instruction for activities as needed, including but not limited to; fishing, archery, hiking, mountain biking, paddle boarding, kayaking, etc.
--- Provide shuttle service. This includes airport shuttles as well as activity related shuttles.
--- Oversee recreational spaces maintaining a safe and fun environment. Keep these areas clean, tidy and organized throughout the day.
--- Maintain cleanliness and condition of all equipment including ATV's, bikes, boats, fishing equipment, firearms, etc. Maintain equipment inventory and report equipment damage to management.
--- Set-up and take-down all adventure related activities and events.
--- Organize and lead special daily / weekly events for members and guests (hikes, star gazing, camp fires, horse shoe tournaments, corn hole tournaments, etc).
--- Communicate all concerns, questions, potential problems, and scheduling issues with Managers and Supervisors.
--- Participate in all required training, safety, and educational clinics.
--- Complete daily opening and closing checklists including trash, landscaping, amenities restock, lock up, etc.
--- Make sound decisions regarding safety issues related to capacity and spatial limits.
--- Assist in special events and catering events as needed.
--- Performs other related duties, resort wide, as required and assigned.
--- Must be over 18 years of age.
--- Excellent customer services skills.
--- A passion for the outdoors and related outdoor adventure experience a plus.
--- Resourcefulness, good judgment, and self-confidence.
--- Ability to interact comfortably and seamlessly with an affluent group of members and guests.
--- Ability to initiate work activities, seeks responsibility, and makes efforts to improve knowledge and skills.
--- A professional, positive, and courteous demeanor.
--- Effective verbal communication skills with a variety of ages and skill levels.
--- Familiarity with mountain environments and group activities/sports/adventures.
--- CPR/AED Adult, infant and child certified (training provided if needed)

Rotational schedule, 5 days per week, includes holidays and weekends. Flexible schedule needed.

Relocating? Employee Housing Available, Reasonable Rental RateS, Shared or Private rooms are available.PI190833951

Keywords: Bronze Buffalo Ranch at Teton Springs, Ogden , Ranch Hand / Concierge, Hospitality & Tourism , Victor, Utah

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