Technical Support Rep
Company: Teleperformance
Location: Ogden
Posted on: February 18, 2021
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Job Description:
Overview: Why You'll Choose Us Teleperformance is a strategic
partner to the world's leading companies, bringing solutions and
enhancing customer experience during each interaction. We are the
largest interaction expert team in the market: multicultural,
highly skilled, and deeply knowledgeable, with a wide range of
integrated omnichannel solutions, technology, and the highest
security standards. For us, each interaction needs to be treated as
unique. Your Impact Our call center representatives are a very
important part of our family. You will be the eyes and ears for our
team, fielding customer inquiries and finding innovative ways to
respond. Working in a collaborative and engaging environment, you
will have the chance to interact with people from all walks of life
and no two days will be the same. As you continue to grow and
challenge yourself, you will discover your potential can take you
anywhere you want to go. In addition to the overall convenience,
you'll enjoy the many benefits of working from home! * Removing the
cost, stress and time constraints of a daily commute* Total comfort
of working from your own home* A flexible work scheduled and more
work life balance Responsibilities: Your Responsibilities * Handle
and carefully respond to all customer inquiries* Provide excellent
customer service through active listening* Work with confidential
customer information and treat it sensitively* Aim to resolve
issues on the first call by being proactive* Appropriately
communicate with customers Qualifications: What We're Looking for *
6 months customer service experience minimum* Over 18 years of age*
Ability to type 17 wpm* High School Graduate or GED* Comfort with
desktop computer system* Proven oral & written communication
skills
Keywords: Teleperformance, Ogden , Technical Support Rep, IT / Software / Systems , Ogden, Utah
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