Supervisory Clerk *MSP NTE 1 Year*
Company: The Department of the Treasury
Posted on: March 21, 2020
WHAT IS THE WAGE AND INVESTMENT (W&I) DIVISION? The Wage &
Investment Division (W&I) serves about 122 million taxpayers
who file upwards of 94 million returns each year. W&I provides
high-quality taxpayer assistance, and enable taxpayers to transact
and communicate electronically to file their returns and make
See "Other Information" for Locations.
WHAT DOES A FRONT LINE MANAGER TECHNICIAN DO? As a Front Line
Manager, first level supervisor, you will be responsible for
assigning, directing, and reviewing the work of subordinate
employees. You will use your leadership skills and management
techniques for planning, scheduling, and coordinating work
operations, planning and carrying out the training and development
of employees, evaluating employees' work performance, and in
performing all other related administrative functions. Generally,
you will direct the work operations of subordinates performing
administrative, complex clerical, technical and/or work comparable
in nature. The functions, activities, and services provided may
have limited geographic coverage and support activities within
specific agency program segments.
As a Front Line Manager you will:
- Plan work to be accomplished by subordinates, sets and adjusts
short-term priorities, and prepares schedules for completion of
- Assign work to subordinates based on priorities, selective
consideration of the difficulty and requirements of assignments,
and the capabilities of employees.
- Evaluate work performance of subordinates and makes
recommendations for outstanding performance recognition and/or
- Give advice, counsel, or instruction to employees on work and
- Hear and resolve complaints from employees, refer group
grievances and/or more serious unresolved complaints as
- Effect minor disciplinary measures, such as warnings and
reprimands, recommend other actions in more serious cases.
- Identify developmental and training needs of employees,
providing or arranging for needed development and training.
- Initiate ways to improve production, work processes, and/or to
increase the quality of the work directed.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to
find out more about IRS careers, visit us on the web at .
Conditions of Employment
- Refer to Other Information
- Click "Print Preview" to review the entire announcement before
- Must be a U.S. Citizen or National
- IRS Employees with Career or Career Conditional
You must meet the following requirements by the closing date of
BASIC REQUIREMENTS (FRONTLINE MANAGER): You must have 1 year of
specialized experience at a level of difficulty and responsibility
equivalent to the next lower level within the payband or GS grade
in the normal line of progression in the Federal service. To be
qualifying for this position your experience should be sufficient
- Experience with management techniques, methods, theories,
principles, and labor relations concepts, to assure optimum
utilization of personnel, equipment, and space for the
accomplishment of all program objectives with combined technical
and administrative oversight;
- Experience applying regulations, other official guidance and
principles, including the latest procedures and techniques
sufficient to oversee the planning, development and implementation
of the technical aspects of programs specific to the position being
- Experience applying basic budget management principles and
practices (i.e. ability to maintain and manage financial
- Experience applying communicative techniques to effectively and
diplomatically interact with internal and external customers.
-The experience may have been gained in the public sector, private
sector or Volunteer Service. One year of experience refers to
full-timework; part-timework is considered on a prorated basis.
-To ensure full credit for your work experience, please indicate
dates of employment by month/year, and indicate number of hours
worked per week, on your resume.
2 Positions are located in Wage and Investment, Submission
Processing and the following location: 1160 W 1200 S, Ogden,
Anticipated start date is: April-May
POSITION DESCRIPTION: 91666
A PM/C SharePoint site is available for IRS Employees at :
CONDITIONS OF EMPLOYMENT:
- We may select from this announcement or any other source to
fill one or more vacancies.
- This is a non-bargaining unit position.
- Alternative work schedule, staggered work hours or telework may
- Tour of Duty: Monday - Friday, Swing Shift 4:00 p.m. - 12:30
- NTE 1 Year, may be extended up to 5 years, will not be made
- Subject to a 1-year supervisory or managerial probationary
period (unless already completed).
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the
Your application includes your resume, responses to the online
questions, and required supporting documents. Please be sure that
your resume includes detailed information to support your
qualifications for this position; failure to provide sufficient
evidence in your resume may result in a "not qualified"
Rating: Your application will be evaluated on the leadership and
technical competencies of the position to be filled per the
Service's Management Selection Program (MSP) 2.0 which covers
Frontline, Department and Senior Manager positions. Technical
competencies for this position are: General Supervision, Workload
Processing, Service Delivery.
IRS employees must complete the Leadership Succession Review (LSR)
Assessment. Step by step instructions, on the on-line self
assessment and managerial assessment, are available at . The
results from this assessment are used in ranking applicants on the
leadership competencies. You will need the results from this
assessment to complete your CareerConnector on-line application.
Your rating may be lowered, if your responses to the online
questions are not supported.
Referral: You will be assigned to one of three quality groups. Each
group represents a quality level (i.e., Superior/Best Qualified,
Highly Qualified, Qualified). Candidates will be considered in
quality group order. If you are among the top qualified candidates,
your application may be referred to a selecting official for
consideration. You may be required to participate in a selection
interview (telephonic and/or in person at the discretion of the
Selecting Official in accordance with hiring polices). We will not
reimburse costs related to the interview such as travel to and from
the interview site.
If you are a displaced or surplus Treasury employee eligible for
the, you must receive a score ofHIGHLY QUALIFIED or better to be
rated as well qualified to receive special selection priority.
To preview questions please .
Background checks and security clearance
Drug test required
A complete application includes 1. A resume, 2. Vacancy question
responses, and 3. Submission of any required documents. Please note
that if you do not provide all required information, as specified
in this announcement, you will not be considered for this position
(or may not receive the special consideration for which you may be
All applicants are required to submit a resume either by creating
one in USAJOBS or uploading one of their own choosing. ( are
optional). To receive full credit for relevant experience, please
list the month/year and number of hours worked for experience
listed on your resume. We suggest that you preview the online
questions, as you may need to customize your resume to ensure that
it supports your responses to these questions. Please view
Career Transition Assistance Plan (CTAP) Documentation: If you are
a displaced or surplus Treasury employee, click for eligibility and
a detailed list of required documents. IRS CTAP eligibles can apply
for jobs within and outside the commuting area.
IRS Reassignment Preference Program (RPP): You must meet the
requirements in your RPP notice. Submit a copy of your RPP Notice
along with a copy of your most recent annual performance appraisal.
Your performance appraisal must have a fully successful or higher
PERFORMANCE APPRAISAL/AWARDS: Submit a copy of your most recent
completed performance appraisal.
IRS employees: If a revalidated appraisal is used for merit
promotion, the supervisor must prepare a narrative for each
critical job element that does not have a narrative describing the
performance in the appraisal period covered by the rating. Note: If
you are a manager or management official, your most recent annual
performance appraisal must be used for the overall rating
EDUCATION DOCUMENTATION: If you are qualifying for this position by
substituting education or training for experience, submit a copy of
your transcripts or equivalent. If the position has specific
education requirements and you are currently (or have previously
been) in the Federal job series to be filled, there is no need to
submit a transcript or equivalent at this time. An official
transcript will be required if you are selected.
A college or university degree generally must be from an accredited
(or pre-accredited) college or university recognized by the U.S.
Department of Education. For a list of schools which meet these
criteria, please refer to . If you are qualifying based on foreign
education, you must submit proof of creditability of education as
evaluated by a credentialing agency. Refer to the
If you are relying on your education to meet qualification
Education must be accredited by an accrediting institution
recognized by the U.S. Department of Education in order for it to
be credited towards qualifications. Therefore, provide only the
attendance and/or degrees from schools accredited by accrediting
institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in
this vacancy announcement may result in an ineligible rating or may
affect the overall rating.Overview
Open & closing dates
03/13/2020 to 03/26/2020
Pay scale & grade
$43,251 to $56,222 per year
2 vacancies in the following location:
Relocation expenses reimbursed
Fair & Transparent
The Federal hiring process is setup to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on
the basis of race, color, religion, sex (including pregnancy and
gender identity), national origin, political affiliation, sexual
orientation, marital status, disability, genetic information, age,
membership in an employee organization, retaliation, parental
status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to
applicants with disabilities where appropriate. Applicants
requiring reasonable accommodation for any part of the application
process should follow the instructions in the job opportunity
announcement. For any part of the remaining hiring process,
applicants should contact the hiring agency directly.
Determinations on requests for reasonable accommodation will be
made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work
environment, or the way things are usually done that enables an
individual with a disability to apply for a job, perform job duties
or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide
reasonable accommodations when:
- An applicant with a disability needs an accommodation to have
an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform
the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive
equal access to benefits, such as details, training, and
You can request a reasonable accommodation at any time during the
application or hiring process or while on the job. Requests are
considered on a case-by-case basis.
Learn more about or
Legal and regulatory guidance
- Financial suitability
- Social security number request
- Privacy Act
- Signature and false statements
- Selective Service
- New employee probationary period
Keywords: The Department of the Treasury, Ogden , Supervisory Clerk *MSP NTE 1 Year*, Other , Ogden, Utah
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