Supervisory Clerk *MSP*

Company: The Department of the Treasury
Location: Ogden
Posted on: March 27, 2020

Job Description:

Duties

Summary

WHAT IS THE WAGE AND INVESTMENT DIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. W&I provides high-quality taxpayer assistance, and enable taxpayers to transact and communicate electronically to file their returns and make payments.

See "Other Information" for Locations.



Responsibilities

WHAT DOES A FRONT LINE MANAGER TECHNICIAN DO? As a Front Line Manager, first level supervisor, you will be responsible for assigning, directing, and reviewing the work of subordinate employees. You will use your leadership skills and management techniques for planning, scheduling, and coordinating work operations, planning and carrying out the training and development of employees, evaluating employees' work performance, and in performing all other related administrative functions. Generally, you will direct the work operations of subordinates performing administrative, complex clerical, technical and/or work comparable in nature. The functions, activities, and services provided may have limited geographic coverage and support activities within specific agency program segments.

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel, or instruction to employees on work and administrative matters.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes, and/or to increase the quality of the work directed.
  
  WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at .
  
  Travel Required
  
  Not required
  
  Supervisory status
  
  Yes
  
  Promotion Potential
  
  11
  
  Requirements
  
  Conditions of Employment
  
  • Refer to Other Information
  • Click "Print Preview" to review the entire announcement before applying.
  • Must be a U.S. Citizen or National
  • IRS Employees with Career or Career Conditional Appointments
    
    -
    
    Qualifications
    
    You must meet the following requirements by the closing date of this announcement.
    
    BASIC REQUIREMENTS (FRONTLINE MANAGER): You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service. To be qualifying for this position your experience should be sufficient to demonstrate:
    
    • Experience with management techniques, methods, theories, principles, and labor relations concepts, to assure optimum utilization of personnel, equipment, and space for the accomplishment of all program objectives with combined technical and administrative oversight;
    • Experience applying regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled;
    • Experience applying basic budget management principles and practices (i.e. ability to maintain and manage financial resources); and
    • Experience applying communicative techniques to effectively and diplomatically interact with internal and external customers.
      -The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-timework; part-timework is considered on a prorated basis.
      -To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
      
      Education
      
      Additional information
      
      1 Position located in Wage and Investment, Ogden Submission Processing, Document Perfection Operations, in the following location: 1160 W 1200 S, Ogden, UT
      
      POSITION DESCRIPTION: 91666
      
      A PM/C SharePoint site is available for IRS Employees at :
      
      CONDITIONS OF EMPLOYMENT:
      
      • We may select from this announcement or any other source to fill one or more vacancies.
      • This is a non-bargaining unit position.
      • Alternative work schedule, staggered work hours or telework may be available.
      • Tour of Duty: Monday - Friday 4:00 p.m. - 12:30 a.m.
      • Subject to a 1-year supervisory or managerial probationary period (unless already completed).
        
        How You Will Be Evaluated
        
        You will be evaluated for this job based on how well you meet the qualifications above.
        
        Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.
        
        Rating: Your application will be evaluated on the leadership and technical competencies of the position to be filled per the Service's Management Selection Program (MSP) 2.0 which covers Frontline, Department and Senior Manager positions. Technical competencies for this position are: General Supervision, Workload Processing, Service Delivery.
        
        IRS employees must complete the Leadership Succession Review (LSR) Assessment. Step by step instructions, on the on-line self assessment and managerial assessment, are available at . The results from this assessment are used in ranking applicants on the leadership competencies. You will need the results from this assessment to complete your CareerConnector on-line application. Your rating may be lowered, if your responses to the online questions are not supported.
        
        Referral: You will be assigned to one of three quality groups. Each group represents a quality level (i.e., Superior/Best Qualified, Highly Qualified, Qualified). Candidates will be considered in quality group order. If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
        
        If you are a displaced or surplus Treasury employee eligible for the, you must receive a score ofHIGHLY QUALIFIED or better to be rated as well qualified to receive special selection priority.
        
        To preview questions please .
        
        Background checks and security clearance
        
        Security clearance
        
        
        
        Drug test required
        
        No
        
        Required Documents
        
        A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
        All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. ( are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view
        Career Transition Assistance Plan (CTAP) DOCUMENTATION: If you are a displaced or surplus Treasury employee, click for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.
        
        IRS Reassignment Preference Program (RPP):You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
        PERFORMANCE APPRAISAL/AWARDS: Submit a copy of your most recent completed performance appraisal.
        
        IRS employees: If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
        
        Non-IRS employees are to submit documentation to support any performance related awards received within the past 3 years (i.e., a copy of award SF-50 or documentation that includes company/institution name, date, monetary amount (if any) and reason for award.
        
        EMPLOYMENT DOCUMENTATION: For non-IRS employees submit a copy of your SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2".)
        
        EDUCATION DOCUMENTATION: If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time. Non-IRS employees may substitute an SF-50 showing you held the series. An official transcript will be required if you are selected.
        A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to . If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the
        
        If you are relying on your education to meet qualification requirements:
        
        Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
        
        Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.Overview
        
        Open & closing dates
        03/20/2020 to 04/02/2020
        
        Service
        Competitive
        
        Pay scale & grade
        IR 11
        
        Salary
        $43,251 to $56,222 per year
        
        Appointment type
        Permanent
        
        Work schedule
        Full-Time
        
        
        
        Location
        
        1 vacancy in the following location:
        
        
        Ogden, UT
        
        Relocation expenses reimbursed
        No
        
        Telework eligible
        No
        
        Fair & Transparent
        
        The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
        
        Equal Employment Opportunity Policy
        
        The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
        
        • 
          
          Reasonable Accommodation Policy
          
          Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
          
          A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
          
          Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
          • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
          • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
          • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
            
            You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
            
            Learn more about or
            
            Legal and regulatory guidance
            
            • Financial suitability
            • Social security number request
            • Privacy Act
            • Signature and false statements
            • Selective Service
            • New employee probationary period

Keywords: The Department of the Treasury, Ogden , Supervisory Clerk *MSP*, Other , Ogden, Utah