Technical Support Representative-HVAC
Posted on: April 6, 2021
Overview:Work at home opportunities for candidates local to
Ogden, UT after training!
Why You'll Choose Us
Teleperformance is a strategic partner to the world's leading
companies, bringing solutions and enhancing customer experience
during each interaction. We are the largest interaction expert team
in the market: multicultural, highly skilled, and deeply
knowledgeable, with a wide range of integrated omnichannel
solutions, technology, and the highest security standards. For us,
each interaction needs to be treated as unique.
Our call center representatives are a very important part of our
family. You will be the eyes and ears for our team, fielding
customer inquiries and finding innovative ways to respond. Working
in a collaborative and engaging environment, you will have the
chance to interact with people from all walks of life and no two
days will be the same. As you continue to grow and challenge
yourself, you will discover your potential can take you anywhere
you want to go.
In addition to the overall convenience, you'll enjoy the many
benefits of working from home!
- Removing the cost, stress and time constraints of a daily
- Total comfort of working from your own home
- A flexible work scheduled and more work life
- Handle and carefully respond to all customer inquiries
- Provide excellent customer service through active
- Work with confidential customer information and treat it
- Aim to resolve issues on the first call by being proactive
- Appropriately communicate with customersQualifications:What
We're Looking for
- Candidate local to Ogden, Utah
- 6 months customer service experience minimum
- Over 18 years of age
- Ability to type 35 wpm
- High School Graduate or GED
- Comfort with desktop computer system
- Proven oral & written communication skills
What We Prefer
- HVAC Knowledge / Repair Experience
- 6 months Call Center experience
- Logical problem-solving skills
- Availability to work various shifts
- Ability to use Windows operating systems
- Organization and work prioritization skills
Being One of Our People
It is our mission to always provide an environment for our
employees that promotes happiness from the inside out. When you
work with us, you are valued and inspired to learn, to teach, and
to grow. We want you to come to work motivated to and proud to be
on our team. That's why we continually invest in creating
outstanding work experiences and endless development opportunities.
We want you to be and feel at your best, always.
Teleperformance is an Equal Opportunity Employer
Keywords: Teleperformance, Ogden , Technical Support Representative-HVAC, Other , Ogden, Utah
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