Personal Banker 1 - North Ogden
Company: Wells Fargo
Location: Ogden
Posted on: April 11, 2021
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Job Description:
Job DescriptionImportant Note: If you are selected to move
forward in the process, next steps for this job may include an
on-line assessment and a video screen. Please make sure your
profile includes a current email address that you check regularly
(including your spam folder) as the invitations for these
activities will be emailed to you. For internal candidates, you
must apply via the Jobs site on Teamworks or Teamworks at Home and
please ensure your profile lists a personal (external) email
address as your primary email address so you can receive
communications and complete these potential activities. Please
refer to the Team Member Handbook for more information on the
Internal Job Opportunities Process.To participate in some selection
activities you will need to respond to an invitation. The
invitation can be sent by both email and text message. In order to
receive text message invitations, your profile must include a
mobile phone number designated as 'Personal Cell' or 'Cellular' in
the contact information of your application.At Wells Fargo, we are
looking for talented people who will put our customers at the
center of everything we do. We are seeking candidates who embrace
diversity, equity and inclusion in a workplace where everyone feels
valued and inspired.Help us build a better Wells Fargo. It all
begins with outstanding talent. It all begins with you.Consumer and
Small Business Banking (CSBB) is at the center of our efforts to
rebuild trust and transform the way we serve our customers and
clients. The CSBB organization is focused on innovating and
transforming our business with the customer at the center, better
enabling customers to engage with us how, when, and wherever they
choose through a broad suite of financial products and services.
While we are pleased to be an industry leader in many consumer and
small business areas, including retail deposits, debit card
transaction and purchase volume, and small business lending, our
primary goal is delivering for our customers. Our market positions
are an outcome of great work by employees who are committed to
serving our customers. We want to build a strong value proposition
for key consumer and small business segments by identifying gaps
and opportunities and building capabilities to transform how we
engage customers and deliver advice.Branch Banking serves more than
70 million consumer and small business customers through a
distribution network consisting of retail branches, ATMs, and
online and digital channels, offering financial products and
services to consumers and small businesses through approximately
5,200 retail banking branches and more than 13,000 ATMs in 36
states and Washington, D.C. Branch Banking includes the Affluent
Segment and Strategy team and Wells Fargo At WorkSM, the Business
Development Office, Business Initiatives, Business Performance &
Accountability, Distribution Strategies, Future Banking, and
Regional Banking.As a personal banker at Wells Fargo you will
deliver exceptional customer experience, build relationships, and
help consumer and small business customers succeed financially. You
will engage customers in conversation and ask questions to
understand what's most important to them to allow you to provide
product, service and digital options that align with their needs
and help make banking easier for them.Your responsibilities
include:* Building relationships with customers through proactive
outreach and follow up, asking questions and learning about their
financial needs* Deep knowledge of bank products and services and
connecting those to customer needs* Building relationships with
branch team members and partners, allowing you to work together to
best serve customers* Opening new accounts, completing service
requests, and submitting credit applications* Inform customers of
self-service digital options and demonstrate them to customers*
Helping to resolve customer concerns and escalating issues as
needed* Serving as a risk leader and following policies and
procedures* May handle cash transactions and spend up to 30 percent
of time completing service related tasks as neededThis SAFE
position has customer contact and job duties which may include the
offering/negotiating of terms and/or taking an application for a
dwelling secured transaction. As such, this position requires
compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all
related regulations. Ongoing employment is contingent upon meeting
all such requirements, including acceptable background
investigation results. Individuals in a SAFE position also must
meet the Loan Originator requirements under Regulation Z (LO)
outlined in the job expectations below.Please note: Based on the
volume of applications received, this job posting may be removed
prior to the indicated close date. If you do not apply prior to the
closing of this posting, we encourage you to apply for other
opportunities with Wells Fargo.The salary range displayed below is
based on a Full-time 40 hour a week schedule.UT-Ogden: Min: $33,300
Mid: $40,800 Max: $51,800Required Qualifications* 2+ year of
experience interacting with people, demonstrated through work,
military, or educationDesired Qualifications* Customer service
focus with experience handling complex transactions across multiple
systems* Experience proactively engaging with customers through
outreach via phone or email* Ability to influence, educate, and
connect customers to technology* Ability to help customers succeed
financially by offering introductions to additional team members as
appropriate* Ability to meet or exceed performance objectives*
Ability to interact with integrity and professionalism with
customers and team members* Experience working with others on a
team to meet customer needs* Experience fostering and developing
strong customer relationships* Ability to build strong
relationships with internal partners and customers* Ability to
follow policies, procedures, and regulations* Ability to identify
potential fraud/risky accounts and take appropriate action to
prevent loss* Relevant military experience including working with
military protocol and instructions, enlisted evaluations,
officer/leadership reporting* Relevant military experience
including working in personnel benefits management, processing
military personnel orders or transitions, wartime readiness
operations, human resources or military recruitingOther Desired
Qualifications* Multilingual speakers are encouraged to applyJob
Expectations* Ability to work weekends and holidays as needed or
scheduled* This position requires SAFE registration at the time of
employment. Wells Fargo will initiate the SAFE registration process
immediately after your employment start date. The Nationwide
Mortgage Licensing System (NMLS) web site
(http://fedregistry.nationwidelicensingsystem.org ) provides the
MU4R questions and registration required for employment in this
position.* Individuals in Loan Originator (LO) positions must meet
the Consumer Financial Protection Bureau qualification requirements
and comply with related Wells Fargo policies. The LO qualification
requirements include meeting applicable financial responsibility,
character, general financial fitness and criminal background
standards. A current credit report will be used to assess your
financial responsibility and credit fitness, however, a credit
score is not included as part of the evaluation. Successful
candidates must also meet ongoing regulatory requirements including
additional screening, if necessary.DisclaimerAll offers for
employment with Wells Fargo are contingent upon the candidate
having successfully completed a criminal background check. Wells
Fargo will consider qualified candidates with criminal histories in
a manner consistent with the requirements of applicable local,
state and Federal law, including Section 19 of the Federal Deposit
Insurance Act.Relevant military experience is considered for
veterans and transitioning service men and women.Wells Fargo is an
Affirmative Action and Equal Opportunity Employer,
Minority/Female/Disabled/Veteran/Gender Identity/Sexual
Orientation.Benefits SummaryBenefitsVisit
https://www.wellsfargo.com/about/careers/benefits--for benefits
information.
Keywords: Wells Fargo, Ogden , Personal Banker 1 - North Ogden, Other , Ogden, Utah
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