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Customer Support Officer (Corporate)

Company: Konnekt Search & Selection Ltd.
Location: malta
Posted on: May 3, 2021

Job Description:

Our client is seeking a Customer Support Officer to join their growing team of professionals in their Corporate department.

Duties:

  • Answering incoming calls and replying to emails from prospective and existing customers
  • Updatingbanks accounting records
  • Following up on delayed customerrequests and conducting the necessary research
  • Adhere tocommunication procedures, guidelines and policies
  • Go the extra mile for client engagement and retention

Skill-sets and Requirements

  • Excellent time management, and multi-tasking skills
  • Customer orientated,andableto adapt /respond to various personality types

Education & Experience

  • Fluency in English, as well asexcellent verbal and written communication inDutch and/or French
  • Previous experience in a customer service role will be considered an asset
  • A basic knowledge of banking and financial products is desirable

Customer Service Jobs in Malta include roles that link the customer to the organisation, and ensure customer satisfaction with the product or service received. Jobs in customer service include customer support, front office, technical support and call centre roles.

Keywords: Konnekt Search & Selection Ltd., Ogden , Customer Support Officer (Corporate), Other , malta, Utah

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