Customer Service

Company: Sykes
Location: Ogden
Posted on: June 10, 2021

Job Description:

**Job description**

**Remote Healthcare Customer Service Agent**

At SYKESHome, we help people one caring interaction at a time - that includes you! As a Healthcare Customer Service Agentfor SYKES, you will provide support to customers right from the safety, comfort, and convenience of your own home. Agents supporting SYKES healthcare clients are empathetic, helpful, and resourceful, and typically have some healthcare industry or related experience.

Founded in 1977, we are a trusted work from home company. While other companies are learning how to set up virtual work for the first time due to COVID, SYKES has more than 20 years of experience offering 100% virtual work, which benefits our customers and you! In fact, 96% of our work at home agents tell us they are very satisfied with SYKES as a place to work.

In this role, you'll enjoy:

+ Full-Time, Monday - Friday schedules (no weekends)

+ 100% Paid Training

+ Benefits including medical, dental, life, vision insurance, company matched 401K, and generous paid time off

+ Opportunities for advancement and professional development

+ Personal benefits of working from home including saving time, money, and the environment

+ Computer provided (you will need to provide the monitor and headset)

**Required qualifications, skills and experience**

Apply with us if you possess:

+ A high school diploma or GED and are at least 18 years old

+ Excellent communication skills, both written & verbal

+ Able to navigate multiple screens on a computer while helping customers

+ Hard-wired internet, a stand-alone computer monitor, USB corded headset and a quiet, distraction-free home workspace (we'll provide the rest)

**About SYKES**

SYKES team of more than 55,000 employees serves some of the world's most recognizable brands by offering end-to-end global customer interaction management solutions. SYKES consistently ranks near the top of the list on the 'Top 100 Companies for Remote Jobs' by Flex Jobs.

SYKESHome division is an entirely remote workforce, and offers a flexible, commute-free alternate to a traditional job. The SYKESHome team believes their people are their most valuable asset and provides world-class training, benefits, and growth opportunities to help their employees become the best in the industry.

**EEO statement**

EOE/Veteran/Disabled

Equal Employment Opportunity & Affirmative Action SYKES observes and supports all applicable laws and regulations concerning equal employment opportunities - regardless of race, color, religion, national origin, disability, gender, age, sexual orientation, or any other protected classification.

Keywords: Sykes, Ogden , Customer Service, Other , Ogden, Utah