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Front Desk Patient Coordinator

Company: Ogden Vision Center
Location: Ogden
Posted on: January 15, 2022

Job Description:

Ogden Vision Centeris seeking a full-time Patient Care Coordinator, the first point of contact for patients who call to receive care or schedule an appointment at our practice. This position requires a special set of skills in providing customer support and care for our patients to include greeting each person who calls with a warm, friendly, professional disposition and providing information with regard to appointment availabilities, directions to our clinics, and instructions to access new patient registration forms via our website. The scheduler will also direct various calls to other appropriate departments and serve as a liaison between patient and medical support staff using the messaging system. All scheduling is done within the Electronic Medical Records (EMR) and candidate be must be comfortable with computers. Essential Duties : Schedule patient appointment and enters required patient demographic and insurance information into scheduling system Answer all calls and responds to inquiry, or directs caller as needed Other duties may be assigned Job Requirements : Excellent telephone etiquette Call Center or Customer Service experience a must Intermediate computer experience Possess skills to ensure absolute accuracy and attention to detail Electronic Medical Records knowledge highly preferred Ability to handle a large volume of calls and inquiries Bilingual English/Spanish preferred but not required We offer a competitive salary and benefits, 401K and a generous PTO plan.BE A PART OF THIS AMAZING GROWTH AND JOIN OUR TEAM TODAY! Equal Opportunity Employer

Keywords: Ogden Vision Center, Ogden , Front Desk Patient Coordinator, Other , Ogden, Utah

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