Courtesy Clerk
Company: Broulim's Super Market Inc.
Location: Shelley
Posted on: June 25, 2022
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Job Description:
Mission Statement: Through skilled and devoted team members,
Broulim's will provide the highest levels of Guest Service,
Quality, and Value in a clean, enjoyable environment, thereby
ensuring profitability and growth.
Vision Statement: Broulim's Fresh Foods will always strive to be
the best Independent Grocer in our communities.
Broulim's Absolutes: fundamental practices that align our actions
to our Mission and Vision Statements
Positive Attitude
Guest Courtesy
Work Quality
Punctuality & Attendance
Adherence to Policy
Teamwork
Honesty & Integrity
Work Quantity
Appearance & Neatness
Goal Achievement
Essential Job Duties and Responsibilities
1 - Skilled and Devoted Team Members
* Comply with all company policies, programs, and directives as
specified by your manager and in the Team Member Manual.
* Achieve Certification of Courtesy Clerk by participation in
orientation, certification, on-line training, and continued
training. Ensuring you have the opportunity to be successful.
* Participate in setting and achieving goals to further your skills
and engagement at time of your Evaluation.
2 - Guest Service / Team Work
* Deliver excellent guest service through a friendly and courteous
behavior by greeting, assisting, and responding to guest's needs in
order to promote Broulim's image and increase guest confidence and
loyalty.
* Maintain good working relationships with other departments to
ensure smooth flow of products and service throughout the store,
with objective of improving sales store wide.
3 - Quality and Value
* Always bag guests' purchases promptly and efficiently with in
proper guidelines. Take care to check "BOB" Bottom of Basket for
each order. Carry Purchases to their automobile in a friendly and
efficient manner.
* Keep parking lot clear of carts and return them to proper store
location as directed by management. Always follow safety policy
regarding cart retrieval. Remove clutter from carts and wipe down
kid carts before putting them away.
* Assist with price checks, go-backs, replenishing supplies, and
handle requests for dry ice as directed.
* Be familiar with product location throughout store and be aware
of weekly ad items.
4 - Environment
* Promote a high level of morale and respect within department and
store, utilizing friendly professional methods of honest and open
communication, thereby being a positive example to others.
* Responsible for general housekeeping and "sweep sheet" duties
with a special focus on the front entry, restrooms, grocery floor
and parking lot. Take care of spills, wet spots and litter as soon
as they are noticed.
5 - Profitability and Growth
* Ensure company standards for safety are maintained.
* Ensure company standards for sanitation are maintained.
* Ensure company standards for productivity are maintained.
Position Requirements
To perform this job successfully, an individual must be able to
perform each essential duty with accuracy and maintain a high level
of productivity and guest service. The requirements listed below
are representative of the knowledge, skill and / or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
Desired knowledge, skills and abilities
1. Ability to read, interpret and apply common sense understanding
to instructions, policies and procedures either written or
oral.
2. Must possess solid communication skills, including verbal and
listening skills in order to effectively and efficiently
communicate with guests and team members.
3. Ability to accept constructive review and be accountable for
one's own success.
4. Must have ability to work weekends, evenings, and holidays.
5. Must possess integrity, a positive attitude, be mission driven,
and be self-directed with a shared passion for Broulim's
Mission.
6. Minimum Age: 16
7. Experience: None required
8. Equipment: Any necessary equipment to complete Courtesy Clerk
duties.
9. Physical / Sensory Demands: the work environment characteristics
described here are representative of those an associated encounters
while performing the essential functions of this job.
Work is generally performed in a safe and comfortable store
environment with the possibility of frequent exposure to cold, hot,
and wet conditions.
Occasional 0%-25%
Regularly 25%-75%
Constantly over 75%
Standing
x
Walking
x
Carrying
x
Color Vision
x
Climbing Step Stool & Ladder
x
Hearing
x
Talking
x
Speaking / Articulation
x
Prolonged Sitting
x
Driving a Motorized Vehicle
x
Manual Dexterity - Hand / Finger Coordination
x
Grasping / Squeezing
x
Kneeling
x
Crawling
X
Balancing
X
Sustained Bending
X
Operating Foot Controls
x
Crouching
x
Pushing / Pulling
x
Repetitive Motion
x
Typing
x
Mousing
x
Feeling
x
Overhead Reaching (while lifting)
x
Floor to Shoulder Lift
x
Waist to Shoulder Lift
x
Overhead Lift
x
Lifting
* under 25 lbs.
x
* 25 lbs. to 50 lbs.
x
* over 51 lbs.
x
Keywords: Broulim's Super Market Inc., Ogden , Courtesy Clerk, Other , Shelley, Utah
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