Tech Support Representative (100% Remote In Idaho)

Company: Continuum Global Solutions
Location: Fort Hall
Posted on: January 17, 2023

Job Description:

Up to $19/HRAre you a tech savvy problem solver with excellent communication skills? We are hiring Tech Customer Support Associates, who will handle incoming service calls from customers who need help trouble shooting issues with device/service, identify outages, answer questions on bill/plans, technical support, and more. This full-time role is 100% remote and offers paid training, health benefits for you & your family, opportunity for professional growth, and many more employer perks. You must possess a positive personality with a desire to understand concerns, build trust, and position solutions with every customer. -Interested? APPLY TODAY!RESPONSIBILITIES:Actively Listen to Customers and ask Questions to Diagnose ProblemsProvide Information About Their Current Plans & ProductsIdentify & Position new Solutions That Align with their NeedsNavigate Through Multiple Computer Applications with Speed & AccuracyWORK AT HOME REQUIREMENTS:High Speed Internet With At Least 10 Mbps Download Speed (No Satellite)Must Live in Idaho: AL, AR, FL, GA, ID, IN, KY MS, NC, OK, SC, TX, UT, VA, & WYQuiet, Secured WorkspaceA USB Wired Headset with Noise Canceling MicrophoneEquipment ProvidedADDITIONAL REQUIREMENTS:18+ Years & High School Diploma/GEDCustomer Focused Personality and a Desire to Help PeopleHigh Computer Proficiency and Overall Technical KnowledgeProfessional Positive Attitude & Courteous Telephone EtiquetteMust be willing to work 1 weekend day (Saturday or Sunday)BENEFITS & PERKS:Up to $19/hour ($15/hour plus $1-$4/hour in incentives)Overtime AvailableAccess Up To 50% Of Your Pay Immediately After Your ShiftHealth Insurance (Medical, Dental, Vision) & Other BenefitsPet InsurancePaid, Virtual TrainingFlexible, Remote Work EnvironmentOpportunity for Professional DevelopmentAbout Continuum Global Solutions, LLCContinuum Global Solutions' customer care services and call centers have been embraced by top companies worldwide. The company s Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at -is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. - -Continuum recruiting correspondence will always come from a talent acquisition representative with an official -@continuumgbl -e-mail address. - -In addition, our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to -.

Keywords: Continuum Global Solutions, Ogden , Tech Support Representative (100% Remote In Idaho), Other , Fort Hall, Utah