Tech Support Representative (100% Remote In Idaho)
Company: Continuum Global Solutions
Location: Fort Hall
Posted on: January 17, 2023
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Job Description:
Up to $19/HRAre you a tech savvy problem solver with excellent
communication skills? We are hiring Tech Customer Support
Associates, who will handle incoming service calls from customers
who need help trouble shooting issues with device/service, identify
outages, answer questions on bill/plans, technical support, and
more. This full-time role is 100% remote and offers paid training,
health benefits for you & your family, opportunity for professional
growth, and many more employer perks. You must possess a positive
personality with a desire to understand concerns, build trust, and
position solutions with every customer. -Interested? APPLY
TODAY!RESPONSIBILITIES:Actively Listen to Customers and ask
Questions to Diagnose ProblemsProvide Information About Their
Current Plans & ProductsIdentify & Position new Solutions That
Align with their NeedsNavigate Through Multiple Computer
Applications with Speed & AccuracyWORK AT HOME REQUIREMENTS:High
Speed Internet With At Least 10 Mbps Download Speed (No
Satellite)Must Live in Idaho: AL, AR, FL, GA, ID, IN, KY MS, NC,
OK, SC, TX, UT, VA, & WYQuiet, Secured WorkspaceA USB Wired Headset
with Noise Canceling MicrophoneEquipment ProvidedADDITIONAL
REQUIREMENTS:18+ Years & High School Diploma/GEDCustomer Focused
Personality and a Desire to Help PeopleHigh Computer Proficiency
and Overall Technical KnowledgeProfessional Positive Attitude &
Courteous Telephone EtiquetteMust be willing to work 1 weekend day
(Saturday or Sunday)BENEFITS & PERKS:Up to $19/hour ($15/hour plus
$1-$4/hour in incentives)Overtime AvailableAccess Up To 50% Of Your
Pay Immediately After Your ShiftHealth Insurance (Medical, Dental,
Vision) & Other BenefitsPet InsurancePaid, Virtual
TrainingFlexible, Remote Work EnvironmentOpportunity for
Professional DevelopmentAbout Continuum Global Solutions,
LLCContinuum Global Solutions' customer care services and call
centers have been embraced by top companies worldwide. The company
s Fortune-500 clients rely on its vast expertise in customer care
management. Continuum Global Solutions leverages world class voice,
chat, email, and social technologies. Continuum has more than
16,000 employees in major international markets and serves tier-1
clients across multiple industry verticals. More information can be
found at -is an Equal Opportunity Employer and considers applicants
for all positions without regard to race, color, creed, religion,
ancestry, national origin, age, gender identity, sex, marital
status, sexual orientation, disability, military/veteran status,
citizenship status, genetic information, or any other
characteristic protected by applicable federal, state, or local
laws. - -Continuum recruiting correspondence will always come from
a talent acquisition representative with an official -@continuumgbl
-e-mail address. - -In addition, our representatives will never ask
for any form of payment from a new hire or candidate. Please report
suspicious activity to -.
Keywords: Continuum Global Solutions, Ogden , Tech Support Representative (100% Remote In Idaho), Other , Fort Hall, Utah
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