Staff Assistant (12 month register)
Company: Internal Revenue Service
Posted on: January 19, 2023
WHAT IS THE OFICE OF ONLINE SERVICES (OLS)DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas: Online
The following are the duties of this position at the full working
level. If this vacancy includes more than one grade and you are
selected at a lower grade level, you will have the opportunity to
learn to perform these duties and receive training to help you grow
in this position.
- Reviews and analyzes the effectiveness of operating procedures,
work flow, inter-functional coordination, and organization of an
operating division's or business unit's operations through personal
observation, conferences, and status reports and data. Prepares
resulting documents from these reviews, reporting on progress
toward achievement of program initiatives and subsequent
- Plans, organizes, and/or leads all phases of multifunctional
efforts to evaluate plans and proposals of projects involving broad
areas of work processes, operational practices, and integration
between various functional areas. Projects and studies involve
providing technical expertise; directing the analysis and
evaluation of plans and proposals of projects; assessing
accomplishment of program and management goals and objectives; and
prescribing or formulating new/revised policy.
- Assesses impact of new or modified program requirements.
Prepares long-range forecasts of developments relevant to areas of
expertise. Identifies and analyzes critical problems and issues,
the timing and sequence of key program events and milestones,
resource utilization, and constraints, and coordination of
management controls. Develops innovative solutions, documents
findings and conclusions, and makes presentations.
- Exercises financial plan management responsibility for the
operating division or business unit. Prepares, maintains, and
executes the financial plan involving all categories of
expenditures. Reviews, analyzes, makes recommendations, and/or
develops contingency plans based on financial analyses and reports.
Identifies trends and anticipates any adverse impact on budget
and/or work plans.
- Monitors and evaluates the division's or business unit's
organizational structure, ensuring that Authorized Staffing Pattern
(ASP) and span of control guidelines are met. Reviews all proposed
changes and provides analysis and assessment in relation to the
currently-approved organizational template, funding availability,
and sound position management principles. Recommends acceptance of
and/or modifications to the proposed change(s) to top
- Obtain and use a Government-issued charge card for
Conditions of Employment
- Must be a U.S. Citizen or National and provide proof of U.S.
Citizenship. (Birth certificate showing birth in the U.S; Unexpired
U.S. Passport; Certificate of Citizenship or Naturalization; or
Report of Birth Abroad of a U.S. Citizen (Form FS-240))
- Must successfully complete a background investigation,
including a FBI criminal history record check (fingerprint
Federal experience is not required. The experience may have been
gained in the public sector, private sector or One year of
experience refers to full-time work; part-timework is considered on
a prorated basis. To ensure full credit for your work experience,
please indicate dates of employment by month/year, and indicate
number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of
SPECIALIZED EXPERIENCE: Applicants must have one year of
specialized experience at a level of difficulty and responsibility
equivalent to the GS-12 level in the Federal Service. Examples of
specialized experience includes:
demonstrated extensive analytical and evaluative methods and
understanding of the administration of programs to participate in
the assessment of program development, determine appropriate
evaluation and measurement techniques, identify significant program
or resource issues, and improve management processes and systems.
Extensive knowledge of the operating division's organization,
policies, practices, and program objectives sufficient to
participate in the development of guidance, assessment of resource
utilization, and development and implementation of changes to
current processes and procedures. In addition, your experience
should demonstrate the ability to apply practices and methods of
financial management, this can be demonstrated by assignments where
you prepared and maintained the financial plan involving all
categories of expenditures and participated in the budget process
involving financial review and analysis; Oral and written
communication techniques to present plans and proposals
convincingly, negotiate effectively, and reconcile conflicting
interests and points of view, as well as the ability to maintain
effective relationship with others sufficient to reach agreement on
changed work practices and objectives.
For more information on qualifications please refer to .
For positions with an education requirement, or if you are
qualifying for this position by substituting education or training
for experience, submit a copy of your transcripts or equivalent. An
official transcript will be required if you are selected.
A college or university degree generally must be from an accredited
(or pre-accredited) college or university recognized by the U.S.
Department of Education. For a list of schools which meet these
criteria, please refer to .
FOREIGN EDUCATION: Education completed in foreign colleges or
universities may be used to meet the requirements. You must show
proof the education credentials have been deemed to be at least
equivalent to that gained in conventional U.S. education program.
It is your responsibility to provide such evidence when applying.
Click for Foreign Education Credentialing instructions.
- Subject to a 1-year probationary period (unless already
- Have your salary sent to a financial institution of your choice
by Direct Deposit/Electronic Funds Transfer.
- We may select from this announcement or any other source to
fill one or more vacancies. Additional jobs may be filled.
- This is a non-bargaining unit position.
- Tour of Duty: Monday-Friday: Day Shift
- Alternative work schedule, staggered work hours or telework may
- Relocation expenses - no
- May be eligible for telework based on IRS policy. If you are in
a telework eligible position, you may be directed to temporarily
telework on a full-time basis due to COVID 19. Employees must be
within a 200-mile radius of their official assigned post-of-duty
(POD) while in a telework status. Once normal operations resume,
employees may be directed back to the office to perform the duties
of their position. Telework eligibility does not guarantee
telework; employees must meet and sustain IRS telework eligibility
requirements and supervisor's approval to participate in the IRS
Telework Program. As a reminder - If you are selected for a
position, you are responsible for reporting to your designated POD
(location) on the negotiated start date or as directed by
Though many locations may be listed, you will be limited to a
maximum of 3 location choices. Please consider each location
carefully when applying. If you are selected for a position at one
of your location selections, that location will become your
official post of duty.
This is an open continuous announcement which allows applicants to
apply up to the closing date of the announcement 11/01/2023. The
register will be used to fill an anticipated 3. Selections may be
made from certificates issued up to 12 months after the 1st cut-off
date listed below. Contingent upon funding and space requirements,
one or more vacancies may be filled at the locations listed in this
announcement as they become available. Applicants need to apply
and/or update their applications by 11:59 pm ET at the close of
each of the following cutoff dates to be considered 1/31/2023,
2/28/2023, 3/31/2023, 4/30/2023, 5/31/2023. This announcement may
be amended to include additional cut-off dates within the 12-month
period if needed, not later than 5 workdays prior to the cut-off
date or the final selection date.
A career with the U.S. government provides employees with a
comprehensive benefits package. As a federal employee, you and your
family will have access to a range of benefits that are designed to
make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold
and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific
The following documents are required and must be provided with your
application. All application materials, including transcripts, must
be in English.
- Online Application - Questionnaire
- Education - See Education Section above
- Registration/License (if applicable) - active, current
- Military Spouses (if applicable) - You MUST submit verification
of the marriage to the service member (i.e., a marriage license or
other legal documentation verifying marriage) AND:
- a copy of your spouse's active military orders; OR
- verification of your spouse's 100% service-connected disability
(e.g., VA Letter and/or DD-214); OR
- verification of the service member's death while on active duty
(DD-1300/Death Certificate). You are not eligible if you were not
married to the veteran at the time of death or have since
- High School Diploma (or equivalent) - If you are 16 or 17 years
of age, you MUST submit documentation of graduation from high
school (or equivalent); OR completion of a formal vocational
training program; OR statement from school authorities agreeing
with your decision to pursue employment rather than continuing your
Please note that if you do not provide all required information, as
specified in this announcement, your application will be determined
incomplete, and you will not be considered for this position (or
may not receive the special consideration for which you may be
How to Apply
The following instructions outline our application process. You
must complete this application process and submit any required
documents by 11:59 p.m. Eastern Time (ET) on 11/01/2023 and/or
cut-off dates in this announcement. We are available to assist you
during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday -
Friday). If applying online poses a hardship, please contact us by
noon ET on 11/01/2023.
To preview the Application Questionnaire, please click the
- To begin the application process, click the "Apply Online"
- You will be re-directed to USA STAFFING to complete your
application process; answer the online questions and submit all
required documents. (To submit supporting documents, import
documents from USAJOBS to the appropriate document types. If the
document you need was not imported from USAJOBS, you may upload it
directly into this application. To protect your privacy, we suggest
you first remove your SSN).
- To complete, you must click the "Submit Application" button
prior to 11:59 PM (ET) on 11/01/2023.
To update your application, including supporting documentation, at
any time during the announcement open period, return to your
USAJOBS account (). There you will find a record of your
application, the application status, and an option to Update
Application. This option will no longer be available once the
announcement has closed.
To verify the status of your application both during and after the
announcement open period, log into your USAJOBS account: . All of
your applications will appear on the Welcome page. The application
record in your USAJOBS account provides an Additional Application
Information page that provides information regarding the
documentation you submitted and any correspondence we have sent
related to this application. The Application Status will appear
along with the date your application was last updated. For
information on what each Application Status means, visit: .
Agency contact information
IRS Philadelphia External
OLS - Online Service
1111 Constitution Ave NW
Washington, DC 20224
Treasury believes in a working environment that supports inclusion;
please view our reasonable accommodation policies and procedures at
. We provide reasonable accommodation to applicants with
disabilities on a case-by-case basis; contact us if you require
this for any part of the application and hiring process.
Once your application package and online questionnaire is received
you will receive an acknowledgement email. You are responsible for
checking status updates and notifications in USAJOBS. Hard copy
notifications will not be sent to you. You may check the status of
your application for this position at any time by logging onto the
USAJOBS "My Account" tab and clicking on "Application Status." For
a more detailed update of your application status, you may click on
"more information." Please notify us if your contact information
changes after the closing date of the announcement. If your email
mailbox is full or blocked (SPAM) you may not receive important
communication that could affect your consideration for this
Fair & Transparent
The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Keywords: Internal Revenue Service, Ogden , Staff Assistant (12 month register), Other , Ogden, Utah
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