Customer Support Specialist (FT + 100% Work From Home)
Company: Truenorth
Location: Ogden
Posted on: September 8, 2023
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Job Description:
[Customer Service Rep / Fully Remote] - Anywhere in U.S. / Great
Pay / Comprehensive benefits (Medical-Dental-Vision-401k-PTO) - As
a Customer Support Specialist you'll: Be the customer's first
contact with TrueNorth whenever they have a question (via
Intercom); Take note of commonly-asked questions and help our
product and marketing teams create content and suggest features/bug
fixes to address FAQs; Share your learnings with product leadership
to inform roadmap decisions; Build workflows and automations in
Intercom/Zapier/etc where applicable; Xontribute to Help Center and
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Keywords: Truenorth, Ogden , Customer Support Specialist (FT + 100% Work From Home), Other , Ogden, Utah
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