Customer Service Representative/Dispatcher
Company: CRH Americas Materials
Posted on: March 14, 2020
Job ID:? 188886
Staker Parson Companies, a CRH company, is a member of the CRH West
Division; Our purpose, commitment to the future, and formula for
growth is to champion the safety, empowerment, and development of
our employees. ?We strive to be the preferred source of quality
sand, rock, landscape products, ready-mixed concrete, asphalt,
paving and construction services. ?We succeed as a team by
embracing integrity, mutual respect, innovation, service,
sustainability, and financial strength. ??
Customer Service Rep
Last Revised Date:
This is a skilled position involving the support of operations
personnel in safely providing materials.
Key Responsibilities (Essential Duties and Functions)
--- Take aggregate material orders.
--- Ticket trucks hauling material.
--- Enter data in to various database programs including Excel.
--- Answer telephone.
--- Any other duties as specified per supervisor.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily.
--- High school diploma or general education degree (GED) required
or equivalent combination of education and experience.??Work
--- 1-2 years related field experience is preferred.Knowledge/Skill
--- Proficient in Microsoft Office, Excel, Word and Outlook.
--- Ability to operate office equipment, including but not limited
to: computers, copiers, 10-key adding machine, printers, fax
machines and scanners.
--- Ability to get along well with a diverse staff of
--- Ability to thrive in a fast-paced and ever-changing
--- Ability to fluently speak and write the English language.
--- Ability to work independently without constant supervision.
--- Ability to read and comprehend simple instructions, short
correspondence, and memos.? Ability to write correspondence.?
Ability to effectively present information in one on one and small
group situations to customers, clients, and other employees of the
--- Ability to add, subtract, multiple and divide in all units of
measure, using whole numbers, common fractions, and decimals.?
Ability to compute rate, ration, percent, land to draw and
interpret bar graphs.
--- Ability to apply common sense understanding to carry out
detailed, but uninvolved written or oral instructions.
--- To perform this job successfully, an individual should be able
to type and use keyboards accurately and have knowledge of Database
--- Customer Service - Manages difficult or emotional customer
situations; Responds promptly to customer needs.
--- Teamwork - Contributes to building a positive team spirit.
--- Judgment - Exhibits sound and accurate judgment.
--- Planning/Organizing - Uses time efficiently.
--- Professionalism - Approaches others in a tactful manner; Reacts
well under pressure; Accepts responsibility for own actions.
--- Safety and Security - Observes safety and security procedures;
Determines appropriate action beyond guidelines; Reports
potentially unsafe conditions; Uses equipment and materials
--- Adaptability - Adapts to changes in the work environment;
Changes approach or method to best fit the situation; Able to deal
with frequent change, delays, or unexpected events.
--- Attendance/Punctuality - Is consistently at work and on
--- Dependability - Follows instructions, responds to management
direction; Commits to long hours of work when necessary to reach
--- Initiative - Asks for and offers help when needed.
--- Innovation - Generates suggestions for improving work.
--- Quality - Demonstrates accuracy and thoroughness; Looks for
ways to improve and promote quality; Applies feedback to improve
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job.
While performing the duties of this job, the employee is regularly
required to sit, talk, or hear.? The employee is frequently
required to sit, climb, and use hands to finger, handle, or feel.?
The employee is frequently required to stand, walk, crawl, kneel,
bend, and reach with hands and arms above their shoulders.? The
employee must occasionally lift and/or move from 10 to 100 lbs.?
Specific vision abilities required by this job include close
vision, distance vision, color vision, peripheral vision and depth
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job.? Reasonable accommodation may be
made to enable individuals with disabilities to perform the
The statements included in this job description are not intended to
be all-inclusive.? They represent typical elements and criteria
necessary to successfully perform the job.? Other duties may be
assigned as required.? Requirements for this job are subject to
modification by the Company and its designees, and reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
What CRH Americas Offers You
--- A culture that values opportunity for growth, development and
--- Highly competitive base pay
--- Comprehensive medical, dental and disability benefits
--- Group retirement savings program
--- Health and wellness programs
About CRH Americas
CRH Americas?has a long and proud heritage as one of North
America?s largest corporations. We are a proud reflection of the
hundreds of family businesses, local and regional companies and mid
to large sized enterprises that together form the CRH Americas
family. CRH Americas operates with a decentralized, diversified
structure, letting you work in a small company environment while
having the career opportunities of a large enterprise.
CRH Americas is a great place to grow! If you?re up for a rewarding
challenge, we invite you to take the first step and apply today!
Please complete your online application and profile which will be
sent directly to the appropriate Hiring Manager. Thank you for your
interest in the CRH Americas family!
Staker Parson Companies is an Affirmative Action and Equal
?EOE/Vet/Disability--If you want to know more, please click on
Keywords: CRH Americas Materials, Ogden , Customer Service Representative/Dispatcher, Professions , Ogden, Utah
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