Capacity Planning Analyst
Company: VirtualVocations
Location: Ogden
Posted on: August 30, 2024
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Job Description:
A company is looking for a Customer Experience Capacity Planning
Analyst.
Key Responsibilities:
Gather and analyze historical data on performance, demand patterns,
and business cycles
Develop and maintain statistical models to predict future workload
and resource needs
Forecast staffing requirements based on business goals and
anticipated demand
Required Qualifications:
Bachelor's degree in Business Administration, Human Resources,
Finance, Statistics, or equivalent workforce experience
Solid track record as a Workforce Management Analyst or similar
role, with expertise in Resource Planning for a large global
organization
Expertise in workforce management software and proficiency in
Google Office Suite, Slack, Atlassian, etc
Comfortable in ambiguous situations, possess strong levels of
ownership and bias to action
Proficiency in SQL for sophisticated database management and data
analysis
Keywords: VirtualVocations, Ogden , Capacity Planning Analyst, Professions , Ogden, Utah
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