Guest Service Representative
Company: Alaska Inn
Location: Ogden
Posted on: May 16, 2022
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Job Description:
Job DescriptionTo assists our guests efficiently, courteously,
and professionally in all front office related functions.Guest
ServicesReports to: Manager On DutyInterfaces with: Guests, vendors
and associatesPrimary Job Duties: Register guests and assign rooms,
accommodating special requests whenever possible. Check guests
in/out efficiently. Comply with unit cash handling and credit
policies and procedures. Complete daily checklist tasks. Keep front
desk area clean and presentable for guests. Promote and upsell
romance packages at time of reservation. Prep rooms with amenities
associated with packages prior to arrival. Practice positive guest
relations by demonstrating Western states Lodging & Management
hospitality and service standards. Be knowledgeable of all brand
specific front desk requirements and current promotions. Be
knowledgeable and capable of operating current brand property
management system. Other duties as assigned by your supervisor.
Ensure hotel loss prevention policies are executed and enforced.Job
Qualifications: Ability to verbally communicate effectively with
guests and co-workers. Pushing, pulling, bending, stooping, upward
reaching. Prolonged periods of standing and/or walking. Some
exposure to cleaning chemicals. Smile and provide a pleasant place
for our guests. Computer skills are a plus.
Job Posted by ApplicantPro
Keywords: Alaska Inn, Ogden , Guest Service Representative, Sales , Ogden, Utah
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